TERMS AND CONDITIONS OF SERVICE:

www.smallbabies.co.nz is a website operated by Small Babies Ltd, New Zealand.

By using this website you agree to the following terms and conditions.

Any personal data you submit will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment. Small Babies does not pass on your information to third parties.

Small Babies cannot guarantee that a Product will be available at all times. In the unlikely event that an item becomes out of stock we will refund payment for the item in full, or issue credit to be used against the purchase of a replacement product.

Please read our FAQ section for all information on Product Returns and Exchanges.

SHIPPING:

All items are sent via tracked courier. Signature is required on all orders, unless the customer specifically requests an Authority to Leave (ATL) in the notes at checkout. Items sent with ATL are at the customer's risk, Small Babies are not liable for any loss or damage to the parcel. We do not send international orders or Premmie Dolls with an ATL under any circumstances.

PRICING AND PAYMENT:

Pricing is in New Zealand Dollars (NZD). If you do not hold a New Zealand account you are able to place your order using a valid credit card and Paypal, which will exchange your currency at their market rate. All fees incurred in currency conversion are the responsibility of the purchaser.

Orders will not be shipped until payment is received in full.

Keepsake Premmie Dolls must be paid in full before work on the doll is commenced, due to the unique nature of this item.

COOKIES AND MONITORING:

A cookie is a small text file stored on your device. Cookies provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies - These are cookies that are essential to the operation of our website.
  • Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies - These cookies are used to recognise you when you return to our website and allow you to access a saved shopping cart.
  • Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site which includes the IP address of your computer and the referring website from which you have got to our website from. This information helps us to make ongoing improvements to our website and to see our most popular sources of business.

LEGAL:

Content: All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, and software, is the property of Small Babies Ltd or its content suppliers and is protected by international copyright laws. It may not be reproduced or copied without permission. The compilation of all content on this site is the exclusive property of Small Babies Ltd, with copyright authorship for this collection by Small Babies Ltd, and protected by international copyright laws.